Privacy Policy

One xbat's Privacy Policy & Data Protection

Your personal information matters to us. Here, we explain transparently how one xbat collects, uses, and protects your data.

Last Updated: January 2026
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How We Protect Your Information

The Core Pillars of one xbat's Privacy Protection

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SSL Encryption

All your data is protected with 256-bit SSL encryption. From login to payment, every step of the process is completely secure. No third party can access your information under any circumstances.

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We Do Not Sell Your Data

One xbat never sells your personal data to any third party. Your name, phone number, and email are never shared for commercial purposes.

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Minimal Data Collection

We only collect data that is strictly necessary to provide our services. Requesting excessive or irrelevant information is against our policy.

Your Consent Comes First

Your explicit consent is obtained before any marketing communications or optional data collection. You may withdraw that consent at any time.

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Secure Data Storage

Your data is stored on secure servers accessible only to authorized personnel. Regular security audits are conducted.

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Right to Erasure

You may request deletion of all your personal data at any time. We will action your request unless we are legally required to retain certain information.

1

Introduction

Welcome to one xbat. Our Privacy Policy explains how we collect, use, and protect your personal information. one xbat believes that your privacy is a fundamental right — not just a legal obligation.

This Privacy Policy applies to the one xbat website, mobile app, and all digital services. By accessing the site or creating an account, you are deemed to have agreed to this policy. We encourage you to read it in full.

This privacy policy is written in Bengali so that users in Bangladesh can easily understand it. If anything is unclear, please reach out to our support team.

One xbat complies with international data protection standards. We continuously improve our security measures to keep your data safe at all times. Your trust is our most valuable asset.

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What Information We Collect

One xbat only collects data that is necessary to deliver our services. Below is a detailed breakdown of the types of data we collect:

Data Type Example When It Is Collected
Identity Information Name, date of birth, national ID number During registration and KYC verification
Contact Information Mobile number, email address At the Time of Registration
Financial Information BKash/Nagad number, transaction history During deposits and withdrawals
Device Information IP address, browser, operating system Automatically upon visiting the site
Usage Data Game history, preferences, session duration While using the platform

We never collect unnecessary data. For example, one xbat will never ask for your social media password, bank account PIN, or any other sensitive credentials. If anyone claims otherwise, it is fraud.

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How Your Data Is Used

One xbat uses the data it collects solely for the purposes listed below. We do not sell any data to third parties for commercial purposes.

  • Account Management: For registration, login, password reset, and KYC verification.
  • Processing financial transactions: For processing deposits, withdrawals, and bonus payouts.
  • Service Improvement: To analyze user experience and improve the platform.
  • Ensuring Security: To detect and prevent fraud, money laundering, and illegal activities.
  • Customer support: To address your complaints, questions, and issues.
  • Legal compliance: To comply with applicable laws and regulations.
  • Marketing communications: To inform you of promotions and offers, only with your consent.

If you no longer wish to receive marketing emails or SMS, you can opt out at any time through your account settings or by contacting support.

One xbat will never use your data against you. All data we collect is used solely to provide you with a better experience and to keep the platform secure.

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Cookies & Tracking Technologies

One xbat uses cookies and similar tracking technologies on its website and app to enhance your browsing experience and maintain service quality.

  • Essential cookies: To maintain your login session and ensure security — these cannot be disabled.
  • Functional Cookies: To remember your preferences such as language and theme settings.
  • Analytics Cookies: To analyze site traffic and usage patterns — without identifying you personally.
  • Marketing Cookies: To show you relevant advertisements — based on your consent.

You can manage or block cookies through your browser settings. Please note that disabling essential cookies may affect certain site features.

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Sharing Data with Third Parties

One xbat does not sell your data. However, limited information may be shared with trusted third parties to deliver our services. Those parties are contractually bound to uphold our privacy standards.

  • Payment processors: bKash, Nagad, Rocket — data required to process your transactions.
  • KYC Verification Services: Authorised agencies for identity and age verification.
  • Game Providers: Limited data required to operate games.
  • Law Enforcement: Under a valid legal order or court directive.

Your data is never sold or transferred to any advertising agency, data broker, or third-party commercial entity.

For international data transfers, one xbat ensures that the destination country has adequate data protection measures in place.

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Data Retention Period

How long one xbat retains your data depends on the type of data and applicable legal requirements. We do not keep any data longer than necessary.

  • Account data: minimum 5 years after account closure (legal requirement).
  • Transaction records: up to 7 years, in accordance with financial regulations.
  • Gaming activity logs: up to 3 years.
  • Cookies and session data: cleared at session end or after a maximum of 1 year.
  • Marketing preferences: retained until account closure unless you opt out.

Once the retention period expires, your data is securely deleted or anonymised so that you can no longer be identified in any way.

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Your Rights

As a one xbat user, you have the following rights over your personal data:

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Right to Access

You can request to see what personal data we hold about you.

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Right to Rectification

You can request corrections to any inaccurate data we hold.

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Right to Erasure

You can request the deletion of specific data we hold about you.

Right to Restrict Processing

You may restrict the use of your data.

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Data Portability

You may request a copy of your data.

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Right to Object

You may object to your data being used for specific purposes.

To exercise any of these rights, email us at support@onexbat.com. We will respond to your request within 30 days. In some cases, legal obligations may prevent us from fulfilling a request in full — if so, we will explain why.

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Protection of Minors

One xbat is strictly for adults (18+). We never knowingly collect data from anyone under the age of 18.

If we become aware that a minor has created an account using false information, that account and all associated data will be deleted immediately.

If you believe your child is using one xbat, contact us immediately at support@onexbat.com. We will take prompt action.

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Privacy Policy Updates

One xbat may update this Privacy Policy from time to time. If any changes are made, you will be notified in the following ways:

  • A notification will be sent to your registered email address.
  • A notification will be shown when you access the site.
  • The "Last Updated" date at the top of this page will reflect any changes.

For significant changes, you will be notified at least 15 days before they take effect. Continued use of the site after any changes constitutes your acceptance of the updated policy.

To view a previous version of our Privacy Policy, please contact the support team.

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Contact Us

If you have any questions, complaints, or requests regarding our Privacy Policy, please get in touch with us. one xbat's data protection team is always ready to assist you.

  • Email: support@onexbat.com
  • Live Chat: Click the chat icon at the bottom right of the site
  • Response Time: Usually within 24 hours, sooner in urgent cases

We take all privacy-related complaints seriously. You will receive an initial response within 7 business days of submitting a complaint.

One xbat conducts regular internal audits to ensure compliance with this privacy policy. Your trust and confidence are what matter most to us.

Frequently Asked Questions

Frequently Asked Questions About Our Privacy Policy

No, one xbat never sells your personal data to any third party. Only limited data is shared with trusted partners as needed to deliver our services, and those partners are contractually bound to uphold our privacy standards.

one xbat uses 256-bit SSL encryption. All your data is stored on secured servers and accessible only to authorized personnel on a need-to-know basis. Regular security audits keep our systems up to date.

Yes, you can request deletion of your data at any time. However, certain information — such as financial transaction records — must be retained for a specified period due to legal obligations. To submit a request, email support@onexbat.com.

Disabling essential cookies may affect login and security-related features. However, disabling analytics and marketing cookies will not impact core site functionality.

If significant changes are made to this privacy policy, you will be notified via your registered email and through an on-site notification. You will be informed at least 15 days before the changes take effect.
🔒 Your Data Is Safe

Enjoy Gaming in a Safe Environment

Your data is fully protected at one xbat. Register now and start gaming on a platform you can trust.

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